EMOTIONAL INTELLIGENCE (EQ)

KEY-TERMS

Learn about building your Emotional Intelligence (EQ)

Self-Awareness

Managing

Awareness of Others

Building

Self-Knowledge:

Knowing all aspects of self, including emotions, values, and personality

 

Accurate self-assessment:

Accurately perceiving strengths and weaknesses, and your role in interactions, in ways that line up with others' views

 

Self-Confidence:

Strong sense of one's self-worth and capabilities

 

 

Self-Control:

Managing one's impulsive or distressing feelings so that they don't impact others negatively.

 

Integrity:

Maintaining standards of honesty; speaking and acting in alignment with values; taking responsibility for personal performance. Being trustworthy.

 

Adaptability:

Demonstrating flexibility in adapting to changing situations or overcoming obstacles; resilience.

 

Learning Orientation:

Commitment to continual learning and improvement

 

Mindfulness:

Being aware and understand yourself and others

 

Empathy:

Accurately sensing and understanding others' emotions; taking active interest in their needs and concerns.

 

Service orientation:

Anticipating and meeting the needs of others (followers, employees, and customers); contributing to the common good.

 

Adaptability:

Reading the forces that shape the organization, including power, influence, values, and external pressures.

 

Learning Orientation:

Valuing the contributions of a wide range of people; understanding the influences of various factors including race, gender, economic backgrounds, nationality, etc.

 

Communication:

Hearing and listening to others; sending and receiving messages accurately

 

Developing others:

Sensing others' developmental needs; enhancing others' abilities through feedback and coaching.

 

Managing Conflict:

Negotiating and resolving disagreements; facilitating others to move through conflict

 

Building Influence:

Identifying and nurturing instrumental relationships; effectively persuading others

 

Inspiration Leadership:

Guiding and motivating others through a compelling vision; aligning the goals and strategies of the organization

 

DESIGN BY ANA M. PENARANDA | THE FUTURE OF SKILLS  © COPYRIGHT 2018 - ALL RIGHTS RESERVED