EMOTIONAL INTELLIGENCE (EQ)
KEY-TERMS
Learn about building your Emotional Intelligence (EQ)
Self-Awareness
Managing
Awareness of Others
Building
Self-Knowledge:
Knowing all aspects of self, including emotions, values, and personality
Accurate self-assessment:
Accurately perceiving strengths and weaknesses, and your role in interactions, in ways that line up with others' views
Self-Confidence:
Strong sense of one's self-worth and capabilities
Self-Control:
Managing one's impulsive or distressing feelings so that they don't impact others negatively.
Integrity:
Maintaining standards of honesty; speaking and acting in alignment with values; taking responsibility for personal performance. Being trustworthy.
Adaptability:
Demonstrating flexibility in adapting to changing situations or overcoming obstacles; resilience.
Learning Orientation:
Commitment to continual learning and improvement
Mindfulness:
Being aware and understand yourself and others
Empathy:
Accurately sensing and understanding others' emotions; taking active interest in their needs and concerns.
Service orientation:
Anticipating and meeting the needs of others (followers, employees, and customers); contributing to the common good.
Adaptability:
Reading the forces that shape the organization, including power, influence, values, and external pressures.
Learning Orientation:
Valuing the contributions of a wide range of people; understanding the influences of various factors including race, gender, economic backgrounds, nationality, etc.
Communication:
Hearing and listening to others; sending and receiving messages accurately
Developing others:
Sensing others' developmental needs; enhancing others' abilities through feedback and coaching.
Managing Conflict:
Negotiating and resolving disagreements; facilitating others to move through conflict
Building Influence:
Identifying and nurturing instrumental relationships; effectively persuading others
Inspiration Leadership:
Guiding and motivating others through a compelling vision; aligning the goals and strategies of the organization
"When awareness is brought to an emotion,
power is brought to your life."
"In a high-IQ job pool, soft skills like discipline,
drive, and empathy mark those who emerge as outstanding"
"The greatest ability in business is to get
along with others and influence their actions."
"Our feelings are not there to be cast out or conquered.
They're there to be engaged and expressed
with imagination and intelligence."
DESIGN BY ANA M. PENARANDA | THE FUTURE OF SKILLS © COPYRIGHT 2018 - ALL RIGHTS RESERVED